Why Retailers Should Be Using QR Codes | Retail ERP

The Power of QR Codes in Retail: How Useful are they?

Retailers can use QR codes to drive traffic to their website or landing page or...
How to Build Customer Loyalty: The Lenses of the Retail Experience : Retail ERP

Retail Customer Touch Points: What are they?

Customers interact with brands at multiple stages, be it first awareness before purchase, during the...
Retailers Are You an Intelligent or a Responsive Retailer

Retailers: Are You an Intelligent or a Responsive Retailer?

Retailers: Are You an Intelligent or a Responsive Retailer? Retail is the largest B2C industry...
Customer service doesn't end when they purchase your product. Here's how to give them the best experience possible, from start to finish through robust digitised warranty and after-sales service module

Ways to Enhance Customer Experience Through Good After-Sale Service

When customers acquire products that are linked to after-sales service, the second innings of the...
The Bright Ideas: In Whose Mind It Is

The Bright Ideas: In Whose Mind It Is

Humanity has always creatively risen to prove the maxim that “necessity is the mother of...
What Is Retail Transformation and Why Is It Important?

What Is Retail Transformation and Why Is It Important?

Modern Retailers need to be ever ready to respond to changing preferences of customers. Retailers...
Is It Time for Your Retail Store to Convert to Open-To-Buy_

Is It Time for Your Retail Store to Convert to Open-To-Buy?

The buzzword of Open-To-Buy occupies every merchandiser’s mind to save on dollars. Open-To-Buy not only...
Why Online Shopping is More Popular Than Physical Shopping

Why Online Shopping is More Popular Than Physical Shopping

Online shopping has become a habit due to its ease and convenience of shopping. One...
4S: Brand Identity

Defining Brand Identity through the 4S Approach

4S, our embedded self-service analytics tool, is an easy to use charting tool that every...
Is BOPIS emerging as the future of Retail_

Is BOPIS emerging as the future of Retail?

3 min read BOPIS (Buying online and picking up in-store) is becoming a new trend...
100 marks in 100 days for SERP Ranking of retailviva.com

100 marks in 100 days for SERP Ranking of retailviva.com

5 min read SERP is an abbreviation for “Search Engine Results Page,” and Ranking stands...
Enterprise-Content-Management-A-cure-or-a-curse

Enterprise Content Management – A cure or a curse?

3 min read Enterprises are full of content and float in content every moment. There...
Driving Employee Engagement with Chatbots – How Important_

Driving Employee Engagement with Chatbots – How Important?

4 min read A bot is a software backed application that can converse like humans...
How to emotionally invoke employee Seeking System_

How to emotionally invoke employee Seeking System?

4 min read The Seeking System (SS) is one of the seven dominant emotional tendencies...
The power of one is smarter than the pieces of many._

The power of one is smarter than the pieces of many.?

3 min read Enterprise adopts Enterprise Resource Planning (ERP) products to digitize their operations. Some...
Customer Financing_ Will it convert those on the fence_

Customer Financing: Will it convert those on the fence?

4 min read Customer Financing is a facility wherein customers choose a pre-defined payment plan...
Citizen Developer_ Who is she & What she needs_ (2)

Citizen Developer: Who is she & What she needs?

5 min read Gartner defines Citizen Developer as a user who creates new business applications...
The Journey of (native) Embedded Analytics_ Why & Where is it today

The Journey of (native) Embedded Analytics: Why & Where is it today

5 Min read Analytics is a systemic way of discovering data for aligned or non-aligned...
Corporate office meet

Do engaged employees’ matter for excellent customer experience?

3 Min Read Engaged employees are those who emotionally connect to their work and performance...
Retailers_ Do you want to hire an attitude or skill_

Retailers: Do you want to hire an attitude or skill?

As human beings, we all have a unique attitude towards various things that we encounter...